Customizing CRM

• Where to Make Customizations
• Adding Entities to the Unmanaged Solution
• Create a Custom Field
• Creating Custom Views
• Adding Or Removing A Field On An Entity Form
• Add or Remove items from an Option Set Field
• Formatting the Full Name Display
• Customize Subgrid on Record Forms
• Customize Menu Tiles
• Security Role Permissions
• Create Charts
• Create Dashboards
• Assigning Custom Forms to Security Roles
• Field Security Profiles
• Customize Report Text To Personalize System Reports
• Auditing Fields in CRM
• Create a New Report
• Image and Report Text Titles
• Map Form Responses to Fields
• Customize Your Quick Search Fields to Find Records Efficiently
• Adding Entities to the Global Search CRM 2015 and 2016
• Workflows - Basic Setup
• Workflows - Adding Wait Conditions
• Reassign Ownership of a Workflow (Process)