Microsoft CRM Basics

• View & Interact With Dashboards
• View and Run Available Reports
• Audit Summary View
• Merging Records
• Word Templates in CRM 2016
• Excel Templates in CRM 2016
• Duplicate Detection Settings
• Duplicate Detection Rules
• Duplicate Detection Jobs
• Import Data Into CRM
• Assign Application
• Opening a Support Ticket with Microsoft
• Generate Quote from Opportunity record
• Max Number of Saved Profiles
• Managing Licenses in the Microsoft 365 Admin Portal