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  1. DIRECT
  2. Microsoft CRM
  3. Microsoft CRM Basics

Microsoft CRM Basics

  • View & Interact With Dashboards
  • View and Run Available Reports
  • Audit Summary View
  • Merging Records
  • Word Templates in CRM 2016
  • Excel Templates in CRM 2016
  • Duplicate Detection Settings
  • Duplicate Detection Rules
  • Duplicate Detection Jobs
  • Import Data Into CRM