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Reactivate a Canceled Dues Item and/or Order

ISSUE:You have deactivated a dues item and/or order but want to activate it and allow a member to pay.

Solution 1: If the order is still active you only need to complete step 1 and the member should be ready to go.

Solution 2: If the order is also canceled you will need to follow all of the steps below.

Solution 3: If the dues item is active, but the order is canceled follow all the steps except for step 1 below.

1. Open the dues item and click Activate in the top ribbon toolbar.

2. Remove the Order from the Order Field

3. Save the Dues Item

4. A new order record will populate that field.

A new order record will populate that field.